Terms of Service & Refund Policy

By purchasing from this store, you agree to the following:

 

Order Processing & Shipping:

- All orders ship from South Korea. Processing time: 3 business days, excluding weekends and holidays.

- Estimated U.S. delivery: 7–10 business days after dispatch. Other destinations vary; see our Shipping Policy.

- Shipping delays due to customs or local postal services are beyond our control.

 

Cancellation Policy:

- Cancellation is allowed within 12 hours of purchase.

- Orders cannot be cancelled once shipped.

 

Returns & Refunds:

- Unused and unopened items may be returned within 14 days of delivery, subject to the exclusions in our Return & Refund Policy.

- Change-of-mind returns are accepted for unused and unopened items within 14 days of delivery. Sale and clearance items are not eligible for returns.

- Damaged, defective, or incorrect items must be reported within 7 days of delivery, with clear photographs.

- Customers are responsible for return shipping costs unless the item was defective or incorrect.

- Approved refunds will be processed within 5-10 business days to the original payment method.

 

Important Notes:

- All sales are final except for the conditions stated above.

- Terms and conditions are subject to change without prior notice.

We carefully package all items, but please understand that some packaging wear may occur during international shipping.

Our liability is limited to the purchase price of the item. We are not responsible for any indirect or consequential damages

 

For any inquiries, contact stan_support@stann37.com.